Shipping Policy

Last updated: July 22, 2026

Travel Space (“Travel Space,” “we,” “us,” or “our”) operates travelspace.shop and is operated by Rigoberto Lopez.

This Shipping Policy explains where we ship, how orders are processed, the shipping options currently offered, how delivery estimates work, and what to do if a shipment is delayed, lost, damaged, returned, or marked delivered but cannot be located.

This policy applies to physical products purchased directly through travelspace.shop. Products purchased through an unaffiliated marketplace, reseller, or third party are governed by that seller’s shipping terms.

Shipping Summary

• Shipping destination: Eligible addresses in the United States accepted at checkout.
• Order processing: Usually 1–2 business days before shipment.
• Free Standard Shipping: Free, with an estimated total delivery time of 5–8 business days.
• Express Shipping: $8, with an estimated total delivery time of 3–5 business days.
• Estimated total time from order to delivery: Usually 5–8 business days with Free Standard Shipping and 3–5 business days with Express Shipping.
• Tracking: Provided when available after the order ships.
• International shipping: Not currently offered.

Delivery dates are estimates, not guarantees. They may be affected by the destination, carrier capacity, weather, holidays, address problems, security screening, product availability, and events outside our reasonable control. Nothing in this policy limits any right to cancel or receive a refund when required by applicable law.

1. Where We Ship

We currently ship only to eligible delivery addresses in the United States for which a shipping option is displayed and accepted at checkout.

We do not currently offer general international shipping. If a country or address is not available at checkout, we cannot accept an order for delivery there.

Availability for the following destinations may depend on the carrier, product, fulfillment origin, and checkout configuration:

• Alaska and Hawaii.
• U.S. territories and possessions.
• APO, FPO, and DPO military addresses.
• P.O. boxes.
• Remote or limited-access ZIP codes.

Express Shipping may not be available to every address even when Standard Shipping is available. The shipping methods, prices, and estimates shown at checkout for the submitted address control.

2. Order Processing Time

Orders are usually reviewed and processed within 1–2 business days after we receive a properly completed order and payment authorization.

Processing may include:

• Payment and fraud screening.
• Address verification.
• Product allocation and supplier confirmation.
• Picking, packing, labeling, and transfer to the carrier.

Processing time is separate from carrier transit time. Selecting Express Shipping expedites the shipping service after processing; it does not necessarily provide same-day processing.

Orders placed on weekends, U.S. federal holidays, or days on which the applicable fulfillment location or carrier is closed generally begin processing on the next business day. Orders containing multiple products may require additional coordination or may ship separately.

If additional information is needed to verify an address, payment, or order, processing may be paused until we receive a response. We will contact you using the information submitted with the order.

3. Shipping Options and Prices

Free Standard Shipping

• Price: Free.
• Estimated total delivery: 5–8 business days.
• Estimated total from order placement: Usually 5–8 business days.

Express Shipping

• Price: $8 per eligible order, unless a different amount is clearly displayed at checkout before purchase.
• Estimated total delivery: 3–5 business days.
• Estimated total from order placement: Usually 3–5 business days.

The final shipping option and charge are displayed at checkout before the order is submitted. Promotional shipping offers, if any, are governed by the terms shown with the promotion.

Shipping charges are stated in U.S. dollars unless checkout clearly indicates another currency. Applicable taxes on shipping charges, if required, are calculated at checkout.

4. Meaning of “Business Day”

For this policy, a business day generally means Monday through Friday, excluding U.S. federal holidays and any day on which the relevant fulfillment location or carrier does not operate.

Saturday, Sunday, and holiday delivery may occur in some areas, but those days are not counted in our processing or transit estimates unless checkout expressly states otherwise.

5. Delivery Estimates

The delivery estimate shown at checkout or in an order communication is based on information available at that time. Unless expressly stated otherwise, it is an estimate rather than a guaranteed arrival date.

Estimated delivery is calculated using:

1. The processing period before the package is handed to a carrier; and
2. The carrier’s estimated transit period after acceptance.

A carrier’s first tracking scan may occur after the package has left a fulfillment location. A delay in the first scan does not necessarily mean the order has not moved, but contact us if tracking remains unavailable or unchanged for an unusual period.

We do not recommend scheduling travel, events, gifts, or other time-sensitive commitments based solely on an estimated delivery date. If an order is needed by a specific date, consider the processing period and select the fastest eligible service, but understand that an estimate is not a guaranteed delivery appointment.

6. Third-Party Fulfillment and Shipping Origin

Travel Space may use third-party suppliers, fulfillment services, warehouses, and carriers to process and deliver orders. As a result:

• Products may ship from different fulfillment locations.
• The shipping origin may vary by product and inventory availability.
• Items in one order may arrive in separate packages and on different dates.
• Packaging or the sender name on a label may identify a fulfillment or logistics partner rather than Travel Space.

Travel Space remains the seller responsible for customer service and for the obligations described in our published policies, even when a third party performs fulfillment or delivery services.

7. Order Confirmation and Shipping Confirmation

After placing an order, you should receive an order confirmation at the email address or telephone number provided at checkout. This confirms that we received the order; it does not mean the order has shipped.

When an order or part of an order ships, we generally send a shipping confirmation containing available tracking information. If an order is split into multiple packages, you may receive more than one shipment confirmation and tracking number.

Please review confirmation messages promptly and contact support@travelspace.shop if the product, quantity, shipping method, or address appears incorrect.

8. Tracking

When tracking is available, you can follow the shipment through the shipping-confirmation link, Shopify order-status page, or carrier website.

Tracking information may take 24–72 hours after the shipping confirmation to display its first meaningful update. Carrier scans are controlled by the carrier and are not always posted in real time.

A tracking estimate supplied by a carrier may change during transit. Travel Space does not control a carrier’s scan frequency, route, or estimated-delivery algorithm.

If tracking has not updated for an unusual period, shows an exception, or appears inconsistent with the destination, contact support@travelspace.shop with your order number so we can review the available information and, when appropriate, open an inquiry with the fulfillment partner or carrier.

9. Address Accuracy and Changes

You are responsible for entering a complete and accurate shipping address, including any apartment, suite, unit, building, access, or postal-code information required for delivery.

Contact support@travelspace.shop immediately if you need to correct an address. We will make a reasonable effort to update it, but we cannot guarantee a change after the order has entered processing, fulfillment, or shipment.

Travel Space is not responsible for delay or non-delivery caused by inaccurate or incomplete information supplied by the customer, except to the extent applicable law provides otherwise. If a shipment is returned because of a customer-provided address error, the provisions under Returned, Refused, or Undeliverable Packages apply.

We will correct an address or delivery error caused by Travel Space or our fulfillment partner without charging the customer an additional shipping fee.

10. Order Changes and Cancellations

Contact support@travelspace.shop as soon as possible to request a cancellation, product change, shipping-method change, or address correction.

We may be able to accommodate a request before the order enters fulfillment, but changes and cancellations are not guaranteed once processing has begun. After a package ships, an ordinary cancellation request is generally handled under our Refund and Return Policy.

This section does not limit a right to cancel because of an unshipped order, shipping delay, unauthorized transaction, or other circumstance protected by applicable law.

11. Shipping Delays

Orders may be delayed by circumstances including:

• Unexpected demand or inventory discrepancies.
• Supplier or fulfillment interruptions.
• Carrier congestion, routing errors, or capacity limitations.
• Severe weather, wildfire, flood, natural disaster, or other emergency.
• U.S. federal holidays, peak shopping periods, or local closures.
• Transportation, labor, security, customs, or government disruptions.
• Incorrect, incomplete, inaccessible, or unverified delivery information.
• Fraud review or payment-verification issues.
• Events outside our reasonable control.

If we learn that we cannot ship within the time we promised, we will provide any notice and option required by applicable law. Depending on the circumstances, this may include a revised shipping date and the choice to accept the delay or cancel the affected order for a full and prompt refund.

If we determine that an item cannot be shipped, we will cancel the affected item and issue the refund required by law. We will not substitute materially different merchandise without your agreement.

After a package has shipped, carrier transit delays may occur. Contact us if the order is materially late so we can review tracking, assist with a carrier inquiry, and provide an appropriate remedy when required by our policies or applicable law.

12. Lost Packages

If tracking does not show delivery and the carrier or fulfillment partner confirms that a package was lost in transit, Travel Space will offer an appropriate remedy, which may include a replacement or refund.

Before a package is treated as lost, we may reasonably ask you to:

• Confirm the delivery address.
• Allow the carrier’s stated investigation or waiting period to expire.
• Cooperate with a carrier claim or provide a brief written confirmation of non-receipt.

We will not require unreasonable documentation or expense to evaluate a valid claim. The remedy may depend on product availability, the carrier’s findings, and applicable law.

13. Packages Marked Delivered but Not Found

If tracking shows “delivered” but you cannot locate the package, please:

1. Confirm that the shipping address on the order is correct.
2. Check the mailbox, porch, side or rear entrance, building reception, parcel locker, mailroom, garage, and other safe locations.
3. Ask household members, neighbors, building personnel, or anyone who may have accepted it.
4. Allow until the end of the next business day because some carriers scan packages before final placement.
5. Contact the carrier when its tracking page provides a delivery inquiry option.
6. Email support@travelspace.shop with the order number and relevant details.

A delivered scan is important evidence but will not automatically end our review. We may ask the carrier for delivery coordinates, a delivery image, signature information, or other available records. We will evaluate the claim in good faith based on the available evidence and applicable law.

Travel Space is not responsible for theft occurring after a package was correctly delivered to a secure location at the customer-provided address, except where applicable law provides otherwise. We may nevertheless assist with available carrier or insurance procedures.

14. Damaged Packages or Products

Inspect the shipment promptly after delivery. If the package or product arrives damaged, defective, incomplete, or materially different from what you ordered, contact support@travelspace.shop as soon as reasonably possible.

For the fastest review, include:

• The order number.
• A description of the issue.
• Clear photographs of the outer package, shipping label, internal packaging, product, and damage or discrepancy.
• A video when reasonably useful to demonstrate a functional defect.

Keep the product and packaging until we provide instructions, unless doing so would create a safety risk. Claims involving damaged, defective, incorrect, or incomplete items are handled under our Refund and Return Policy and any mandatory rights provided by law.

15. Returned, Refused, or Undeliverable Packages

A package may be returned to a fulfillment location because of an incorrect or incomplete address, failed delivery attempts, refusal, failure to collect the package, an inaccessible location, or another carrier exception.

When a package is returned for a reason not caused by Travel Space, our fulfillment partner, or the carrier, we may, where permitted by law:

• Offer reshipment after the customer pays the actual additional shipping cost; or
• Refund the eligible merchandise amount after the package is received and inspected, less any non-refundable shipping and actual carrier return charges disclosed or permitted by law.

Express and other shipping charges already used to transport an order are ordinarily non-refundable when delivery failed because of a customer-provided address error, refusal without a legally valid reason, or failure to collect the package.

No additional charge or deduction will be imposed when the return or delivery failure was caused by Travel Space, our fulfillment partner, or the carrier.

Do not refuse a package as a substitute for following the authorized return process unless we instruct you to do so.

16. Duties, Customs, and Additional Delivery Charges

We currently offer checkout delivery only to eligible U.S. addresses. Any shipping charge collected by Travel Space is shown before purchase.

Products may be fulfilled from different origins. If a duty, import, customs, brokerage, or similar customer charge could apply, it must be clearly disclosed before the order is placed where required by law. Travel Space does not authorize a carrier or supplier to collect undisclosed fees from a customer at delivery.

If a carrier unexpectedly requests payment connected with a Travel Space order, do not ignore the request and do not pay it without first contacting support@travelspace.shop so we can verify the charge and provide instructions.

17. Signature and Delivery Requirements

A carrier may require a signature, identity confirmation, access code, or in-person delivery for certain destinations, products, or orders. We or a carrier may add reasonable security measures to reduce fraud or loss.

The customer is responsible for ensuring that delivery can be completed at the submitted address. Carrier-specific delivery instructions are requests and cannot be guaranteed.

18. No Transfer of Mandatory Rights

Nothing in this policy excludes, restricts, or waives a consumer right, warranty, remedy, or shipping protection that cannot legally be excluded or limited.

If a provision of this policy conflicts with mandatory law, the mandatory law controls and the remaining provisions continue to apply to the fullest extent permitted.

19. Changes to This Policy

We may update this Shipping Policy to reflect changes in carriers, rates, processing times, fulfillment locations, products, sales markets, operational practices, or legal requirements. The revised policy will be posted on travelspace.shop with an updated date.

Unless a change is required by law or is more favorable to the customer, the shipping terms displayed and accepted when an order was placed will govern that order.

20. Contact Us

For shipping questions, address corrections, tracking concerns, delayed or lost orders, or delivery problems, contact:

Travel Space
Operated by: Rigoberto Lopez
Email: support@travelspace.shop

Please include your order number whenever possible. Do not mail product returns to the business mailing address unless we expressly authorize that address for returns in writing.