Refund policy

Refund Policy

Last updated: July 22, 2026

Rigoberto Lopez, doing business as Travel Space (“Travel Space,” “we,” “us,” or “our”), operates travelspace.shop. This policy explains our refund practices and the limited circumstances in which we provide a refund or replacement.

All Sales Are Final

All sales are final. We do not accept returns or offer refunds or exchanges for change of mind, buyer’s remorse, ordering the wrong option, size, or quantity, or no longer wanting an item.

Please review your order carefully — including the selected option, size, and quantity — before completing checkout. If you have any questions about a product before buying, contact us at support@travelspace.shop and we will be glad to help you choose correctly.

Your Rights Are Not Waived

Nothing in this policy limits any right, warranty, or remedy that applicable consumer-protection law provides and that cannot lawfully be waived. Even though sales are final, we will always honor those rights and will make it right when your order arrives with a problem, as described below.

When We Provide a Refund or Replacement

Contact us at support@travelspace.shop within 7 calendar days after delivery if your order is:

  • Damaged in transit;
  • Defective or not functioning as intended;
  • The wrong item, or missing items or components; or
  • Materially not as described.

Please include your order number and clear photographs of the product, the packaging, the shipping label, and the issue. After we review your claim, we will provide a replacement or a refund, as appropriate and as required by law. If we need the item returned for a damaged, defective, or wrong-item claim, we will send instructions and cover the return shipping cost for that claim.

Reporting after 7 days does not remove any right the law gives you, but reporting promptly helps us investigate with the supplier or carrier.

Orders That Do Not Arrive

If tracking shows your order was not delivered, or it is marked delivered but you cannot locate it, contact us at support@travelspace.shop. We will investigate with the carrier and make it right in accordance with applicable law.

Order Cancellations

If you contact us at support@travelspace.shop before your order is processed or shipped, we can usually cancel it and issue a full refund. Once an order has shipped, the “All Sales Are Final” terms above apply, except for the problem cases described in this policy.

How Refunds Are Issued

Approved refunds are issued to the original payment method. After we process a refund, it may take several business days for your bank or card provider to post it to your account. We do not charge a restocking fee.

Contact

Questions about this policy? Email support@travelspace.shop and include your order number.